This Privacy Policy explains how BlendCreate (“BlendCreate,” “we,” “us,” or “our”) collects, uses, stores, and shares your information when you access our website, purchase a subscription, or use our services (the “Service”), including our Circle community.

Our website is primarily hosted on Framer and is used for information, marketing, and checkout, while most course access and community participation take place within Circle.

By using the Service, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

• Your name and email address

• Account and profile information (such as your username, profile photo, or bio)

• Community content you create, including posts, comments, images, videos, files, and messages

• Communications you send to us, including support requests and emails

• Any other information you choose to provide while using the Service

Information Collected Automatically

When you use the Service, we may automatically collect certain technical information, including:

• Device type

• Browser type

• Operating system

• IP address

• Approximate geographic location

• Pages viewed

• Referral pages

• Usage activity

• Access dates and timestamps

• Security and diagnostic logs

This information helps us operate, secure, improve, and analyze the Service.

Payment Information

Payments and subscription transactions are processed through Paddle, which acts as the Merchant of Record for purchases made through the Service.

We do not collect or store your complete payment card information.

We may receive limited billing information from Paddle, such as:

• Subscription status

• Billing country

• Transaction identifiers

• Purchase history necessary to manage your account

• Payment status (successful, canceled, refunded, disputed, or failed)

2. How We Use Your Information

We use your information to:

• Provide and maintain the Service

• Grant and manage access to Circle and paid content

• Process subscriptions and manage billing status

• Communicate with you about your account, purchases, access, service updates, policy changes, and support, and send marketing communications where permitted by law or with your consent where required

• Operate community features, creative challenges, and events

• Personalize your experience

• Improve the quality, functionality, performance, and security of the Service

• Detect, investigate, and prevent fraud, abuse, or unauthorized access

• Comply with legal obligations

• Enforce our Terms of Service

3. How We Share Information

We do not sell your personal information.

We may share information with trusted third-party service providers only as necessary to operate the Service, including:

• Framer – website hosting and website functionality

• Circle – community hosting and member access

• Paddle  – payment processing, subscription billing, tax handling, refunds, fraud prevention, and related transaction services

• MailerLite – email communications, newsletters, and marketing automation

• Google Analytics – website analytics and performance insights

• Meta Pixel – advertising measurement and conversion tracking

• Make – workflow automation and service integrations

• Security and fraud prevention providers

These providers may process personal information as necessary to provide their services to us and, where applicable, for their own legitimate purposes in accordance with their respective privacy policies and applicable law.

We may also disclose information if required by law or if we reasonably believe disclosure is necessary to:

• comply with legal obligations;

• protect our rights or property;

• protect the safety of users or others;

• investigate fraud or security issues; or

• enforce our agreements.

4. Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide the Service;

• maintain your account;

• comply with legal obligations;

• resolve disputes;

• enforce our agreements; and

• protect our legitimate business interests.

Community content may remain available for a reasonable period after account closure or deletion where necessary for community continuity, legal compliance, dispute resolution, or legitimate business purposes, subject to applicable law and your applicable deletion rights.

5. Your Rights and Choices

Depending on your location, applicable law may provide you with certain rights regarding your personal information.

These may include the right to:

• access your personal information;

• correct inaccurate information;

• request deletion;

• restrict certain processing;

• object to certain processing;

• request data portability; and

• withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the email address below.

For security purposes, we may request information necessary to verify your identity before processing certain requests.

6. Additional Information for EEA and UK Users (GDPR / UK GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, the following also applies.

Legal Bases for Processing

We process personal information under one or more of the following legal bases:

• Performance of a contract (providing subscriptions, community access, and educational services)

• Legitimate interests (operating, securing, improving, and protecting the Service)

• Consent (where required, including certain cookies and marketing communications)

• Compliance with legal obligations

International Data Transfers

Some of our service providers, including Framer, Circle, Paddle, MailerLite, Google Analytics, Meta, and Make, may process information outside your country or outside the EEA/UK.

Where required by applicable law, international transfers are made using legally recognized safeguards, which may include adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Addendum, or other lawful transfer mechanisms implemented by us or our service providers.

Complaints

If you believe your privacy rights have been violated, you may lodge a complaint with your local data protection authority.

We encourage you to contact us first so we can attempt to resolve your concerns promptly.

7. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to:

• operate the Service;

• remember your preferences;

• improve functionality;

• analyze website usage and performance;

• measure advertising effectiveness and conversions;

• enhance security; and

• improve our communications and marketing.

Some of these technologies are provided by third-party services such as Google Analytics and Meta Pixel.

Where required by applicable law, we obtain consent before using non-essential analytics or advertising cookies and similar technologies.

You may manage your cookie preferences through any consent management tools made available on our website and through your browser settings.

Please note that disabling certain cookies may affect the functionality of the Service.

8. Third-Party Services

The Service integrates with third-party providers, including Framer, Circle, Paddle, MailerLite, Google Analytics, Meta Pixel, and Make.

Your interactions with those services may also be governed by their own privacy policies and terms.

We encourage you to review their policies before using their services.

9. Business Transfers

If BlendCreate is involved in a merger, acquisition, investment, sale of assets, reorganization, or other business transaction, your information may be transferred as part of that transaction, subject to applicable law.

10. Children’s Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.

11. Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we will provide reasonable notice, such as by posting an announcement on our website or within the community.

If we make material changes, we will provide reasonable notice, such as by posting an announcement on our website or within the community. Where required by applicable law, we will obtain consent for material changes affecting how your personal information is processed.

13. Contact

If you have any questions or requests regarding this Privacy Policy, please contact us at:

support@blendcreateofficial.com